Draft for review — not yet in force.
one♥india

Delete your account

Your account, gone — in the app, in a minute.

Effective 26 September 2026 · Just InstaStack Technology Private Limited

01In the app

Open One India → Account → Delete account (at the bottom). The app shows what goes and what stays, then asks once more.

If an order is still on its way, or a return, complaint or refund is open, the app lists it and asks you to let it finish first — otherwise we could owe you money with nowhere to send it.

02What goes, what stays

Deleted at once: your name, number, saved addresses, sign-ins and notification tokens.

Kept, no longer linked to you: past orders, refunds and complaints with their photos, because they are also the shops' tax and consumer records. Signing in again with the same number starts a new, empty account.

03Without the app

Write to support@instastack.io from anywhere, with the mobile number of the account. We confirm the account is yours by contacting that number, and delete it within 30 days.