Policies, in plain words.
Shopping on One India and selling with One India Seller have different terms. Pick yours, so you read the right ones.
For shoppers
The One India app, and shop pages on oneindia.app.
Something wrong with an order? Open it in the app and tap Help. A person replies within 48 hours.
You can always go to the National Consumer Helpline: 1915 · consumerhelpline.gov.in
How we sort shops
The order you see shops in, and what changes it.
Nobody can pay to move up. There are no ads, no sponsored places and no ratings.
Near you
Open shops first, then the nearest to you. Closed shops come last.
From across India
The fewest days to reach you first, then by name.
Who you see
Only shops that deliver to where you are, or that you can collect from.
For shop owners
One India Seller: the app, the web dashboard and Shopify.
For network participants
Apps on the ONDC network that trade with One India.